Many industries use checklists but they are often viewed as a tool for the inexperienced. This is not so. Look at pilots, doctors and construction workers. It is a necessity for safe operations. I can almost guarantee you feel more comfortable knowing that your pilot is following a checklist when you next jump on a plane.
In high hazard industries where expertise is respected it can be difficult to implement something as simple as a checklist. There is a kind of expert audacity that the use of a checklist may be below them. When the World Health Organisation implemented checklists for surgeons they faced huge criticism and kickback. However the mortality rate has dropped significantly globally. Large construction projects simply would not get off the ground without checklists and project management tools.
Pilots use them all the time even for mundane tasks. They are used especially in emergency situations. It allows the pilots to focus on problem solving.
They can be very very useful in outdoor adventure operations.
Here are a few situations checklists may be of use.
The sign of a good checklist is one that is simple to use, efficient, and to the point. It acts as a memory aid. It should not slow down your procedures. If you have been involved in an emergency situation in an outdoor setting, you would likely agree that panic almost always sets in. Even with the most experienced instructors. A checklist keeps you on track.
I used to encourage all of my guides to have a small laminate of the safety brief in their buoyancy aid pockets. The most experienced guides can forget things. We are human and humans make mistakes. A simple checklist can help you keep on track.
As an adventure business owner it is another tool to ensure that your safety systems are being followed by your team.
Would you want a pilot to fly or surgeon to operate on you without a checklist?
Jamie Simpson is General Manager of AdventureMark™ and also works globally for Kelvin TOP_SET running major incident investigations around the globe.
Our Lead Auditor and TE for Rock and Abseil Stu Allan has recently returned from a climbing trip in the Arapiles.
In April, we made our annual pilgrimage to Arapiles in western Victoria – New Zealand’s best crag they say. Actually, it may be the best crag in the world. Once it was home to the world’s hardest climb, but now the big boys and girls seek out steeper stuff. However, for moderate and low-grade traditional routes (placing your own protection), Arapiles’ multi-pitch climbing is as good as it gets. The quartzite rock is 400 million years old, which explains why the holds tend to stay put.
We camped and climbed with a bunch of other NZers and ventured over to the nearby Grampians too. There we got happy (and a little scared) on yet more stunning routes that just quietly wait for climbers to come by.
Last week AdventureMark auditors Jamie Simpson and Simon Reynolds attended the Annual Quad Bike Hui organised by Tourism Industry Association and hosted by AdventureMark certified operator Wellington Adventures. After a great afternoon ride through stunning country it finished up with a BBQ and opportunity to meet other operators in the sector.
Day 2. The operators reviewed the revised ASG's for Quad biking. A vital part of ASG's is that they are owned by operators and all parties in the industry have the opportunity to contribute. AdventureMark ran presentations and discussions on the auditing process and common issues that arise in the sector. We looked at how to deal with incidents along with the likely course of action from the regulator should you have a major incident. It was a great opportunity to meet a group of really active operators from the Quad biking and motorsports sector.
AdventureMark Technical Expert Grant Prattley has just been out exploring Holt Creek an undiscovered Canyon on the West coast. For a full article and photos check out this link
AdventureMark Auditor and Manager Jamie Simpson has just been refreshing his swift water rescue skills on the Rescue 3 White Water Rescue Technician course. It was a really wet weekend in trying conditions which was ideal for the course. The Kaituna river was in flood on day two and the course covered lots of really practical simple techniques for recreational and commercial river users. Its a great course and widely recognised around the globe as a benchmark in swift water rescue training. For more details on the NZ courses contact Rescue 3 Assessor Dan Manzano on this link
AdventureMark GM Jamie Simpson has just been attending some of the PADI regional Risk Management forums in New Zealand. Its been great getting insights into incidents in the diving sector in the Asia Pacific region. Jamie has been meeting with the Quality Management Team and discussing the Adventure Activities Audit process for dive operators.
Integra/AdventureMark Blue Certification is JAS-ANZ accredited. AdventureMark Blue certification is approved by WorkSafe NZ under the WorkSafe NZ Adventure Activities Certification Scheme.
New Zealand Adventure Tourism Safety Certification
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